A room in Complex Needs

It’s been over three years since the Complex Needs Wing at The Lighthouse opened its doors to clients with mental health issues. The program has just added eight beds to the recently renovated Dubé Tower as part of the six month pilot project with the Health Region. New rooms are a welcome addition to those who need a safe place to stay in the city.

Mental illness is often an underlying cause of chronic homelessness, as many are faced with, “difficulty of various kinds in keeping their housing. Some end up getting kicked out of their accommodations due to their illness or addiction, or their needs are in excess of what their approved care home can provide,” says Dennis Bueckert, Director of Client Services.

The one year program is meant for individuals with a significant mental health issue and, “there can also be an addictions component to it in some cases. About two thirds of the folks up there have a combination of the two,” says Bueckert.

The unit is intended to be a transitional program to get people on the path to greater independence and long term housing. It operates with support from Saskatoon Health Region’s Mental Health and Addictions Services. Case Manager Kemi Bashorun explains, “The aim of the program is to help with the health, stability and independence of individual clients who are suffering from mental illness and addictions.”

Case Manager Kemi Bashorun

The process of admission begins with a referral from someone working with the potential client, such as their psychiatrist, community health nurse or social worker. Once the client’s needs are assessed and found appropriate for the program, an interview is organized between the client, their care worker, a Health Region representative and a member of the Lighthouse staff.

Bashorun emphasizes that they only accept people who are serious about committing to the program. “We don’t want someone who has been forced into the program. Don’t forget we give them autonomy to make choices and decisions. So they have to be able to say ‘Ok, I think that program will be suitable for me,” says Bashorun.

Successful clients are invited to move into their own private room in the Complex Needs Wing. Each room has its own bed, dresser and bathroom with a shower. Some people bring their own TVs or other furniture, and many go a long way in decorating their room. Meals are provided in the dining hall, and clients are encouraged to socialize with other residents.

A requirement of the service is taking part in daily activities. The Lighthouse offers various programs such as Games Night, People Skills and Recovery Group for those struggling with addictions. Clients may choose to be involved in programs at other organizations, “some of them, they go to Clothing Depot to volunteer, it’s so they have something to engage in,” says Bashorun.

The Complex Needs office

The Complex Needs office is on the first floor of the Dubé Supported Living Tower. It’s a small room with a horse stall door so staff can supervise clients taking their medication and interact with them throughout the day. Part of the treatment plan is for staff to be able to monitor their medication compliance. They make sure clients are taking their medication as prescribed and observe the effects. If staff see a deterioration in their mental state, they will liaise with their nurse or psychiatrist to alter the dosage or type of medication.

Clients are also encouraged to meet with a case manager regularly and discuss their progress. It gives them an opportunity to propose other forms of treatment, discuss resources or suggest adjustments to their medication that may be needed. According to Bashorun, the aim is to, “help stabilize them and help to promote independence. So what we’re trying to avoid is for them to relapse and have to go back to the hospital.”

A vital component to the program is establishing a relationship based on trust. Lighthouse staff engage with clients on a daily basis, “so they’ll know that we’re here to listen, we know where they’re coming from and empathize with them,” says Bashorun.

Jamie Johnson has been living in The Complex Needs Wing since last winter. She’s ten months clean of all substances and credits The Lighthouse with her sobriety. “They’re treating me really well,” says Johnson, “they look after my meds. I’m schizo affective and bi-polar, so I’m on medication for my mind and I’m on methadone for treating my drug habit.”

All rooms have a private bathroom with a shower

Once a client has completed nine months of the program, their case manager begins to prepare them to transition back into the community. They collaborate with their care worker to find them appropriate housing. Some clients move in with roommates or go to group homes, but many don’t want to leave.

“They really like it here, this is their home. They’re very stable and the option of leaving at the end of twelve months is difficult for them,” says Bashorun, “So we’re not really pushing them, but at the same time it’s like a baby step.” In those cases, staff work to place clients in the Supported Living Suites at The Lighthouse. Those rooms offer more independence without taking them away from their environment.

The Complex Needs Wing recently expanded from nine to seventeen rooms. Occupancy rates are high, running between 80-95%. Two case managers and four staff provide support for these clients.

Support Worker Adriana Krebsz is finishing her last shift in The Complex Needs Wing before moving to her new house and a job with the Health Region. “I was really happy here. When I was hired I planned to stay long, but we found a house we liked in Wynyard,” says Krebsz. Originally from Romania, Krebsz is a social worker and nurse with experience working with the elderly. “I’ll miss you,” says Bashorun, giving her a big hug.

Adriana and Kemi

Bashorun also moved to Canada with her family, and has been working at The Lighthouse for the past year and a half. Born in the UK, she grew up in Nigeria but returned to England for university. She worked as a dual diagnostic nurse in several different environments. “I’ve worked in in-patient psychiatry, and as an emergency nurse. I’ve worked in rehab centers, community drug and alcohol settings, and my last work was in prison corrections in London,” says Bashorun.

“The thing about The Lighthouse is this is a family kind of setting. So it’s not a tense environment, even though your work is so tense,” Bashorun says, “Even if you go out, the impression that you get from the community is, ‘Oh Lighthouse! How do you cope?’ Sometimes I just laugh and say, ‘You know what? We have people here that really need help and it’s somebody’s job to be there for them.”